Customer Service
Mon-Sat, 9:30am – 5:30pm IST.
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Free Shipping ₹499+
10 days return
Paschim Vihar Pickup
Keep your impact and dot matrix printers running smoothly with the Prodot DMP Ribbon ERC38, a high-quality ink ribbon cartridge designed for reliable printing of receipts, invoices, tickets, billing slips, kitchen orders, and other continuous forms. This durable ribbon ensures crisp, clear text output and consistent performance for older and POS-type printers that use the ERC-38 cartridge standard.
Compatible with ERC-38 Printers: Works with dot matrix impact printers and POS receipt printers that use the ERC-38/DMP ribbon format (confirm your printer model compatibility before purchase).
Smooth, Consistent Printing: Built with quality fabric and fade-resistant ink for clear, readable text and reliable operation.
Long-Lasting Performance: Designed for durability — prints thousands of characters before replacement is needed.
Easy to Install: Plug-and-play ribbon cartridge slips into your printer in seconds without tools.
Cost-Effective Solution: Affordable replacement option for daily printing needs or bulk use in busy environments like shops, restaurants, warehouses, and offices.
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Shipping Coverage:
HSP Mart ships its products across almost all parts of India. Orders placed are usually processed and shipped within 24 hours. We ship from Monday to Saturday, excluding Sundays and National Holidays.
Shipping Charges & Timelines:
We make every effort to deliver your products within 3 to 4 business days to the address specified during checkout.
Free Delivery: HSP Mart offers FREE standard delivery anywhere in India — no hidden charges.
If any item is unavailable or cannot be fulfilled, our team will notify you within 2 business days to arrange either a backorder or a full refund.
Estimated Delivery Time:
• Metro & Tier-1 Cities: 3–4 business days
• Tier-2 & Tier-3 Cities: 4–6 business days
• Remote Areas: 7–10 business days (via India Post)
Once your order is shipped, you’ll receive a tracking ID via WhatsApp and SMS to monitor your order status.
Delays & Exceptional Cases:
At HSP Mart, we strive to deliver as per the estimated timeline. However, due to unforeseen logistics challenges, weather conditions, or courier delays, there might be occasional delays.
In rare cases where a shipment is untraceable or delayed excessively, HSP Mart reserves the right to cancel the order and issue a full refund.
Address Change:
You may request an address change only if the order status is Pending or Confirmed and the item hasn’t been shipped.
If there’s a difference in taxes or shipping rates between the two addresses, the change may not be accepted.
International Shipping:
Currently, HSP Mart does not deliver to international locations. Deliveries are limited to India.
Tracking Your Order:
Once shipped, we’ll share the courier name and tracking number via WhatsApp and SMS.
Tracking details may take up to 24 hours to reflect online after dispatch.
If you haven’t received tracking details within 24 hours of ordering, please contact our support team.
Parcel Condition:
Please do not accept the package if you find it tampered with or damaged. Report it immediately to our support team for quick resolution.
Non-availability on Delivery:
Our courier partners will attempt delivery up to three times before returning the package.
To ensure smooth delivery, please provide an active mobile number and complete address during checkout.
Contact Us:
📧 support@hspmart.com
Mon-Sat, 9:30am – 5:30pm IST.
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